The Digital Engagement platform is a single secure system that manages how you exchange information with outside parties. This includes how you send jobs to subcontractors, receive invoices from suppliers and receive orders from customers. Where before you used manual processes such as phone, email or paper to get these things done, the digital engagement platform will now do it electronically at a much lower cost.
The platform consists of three modules; Partner Engagement, EDI & eBilling and Customer Self-Service. By introducing these modules, we support new and emerging digital channels. Driving the resource industry forward into a new era of customer convenience and operator efficiency.